Privacy Policy

Our Privacy Policy aims to help you understand what information we might collect about you and how we use it.

91D Ltd trading as Signature Kauri is the data controller of your personal data.

91D Ltd trading as Signature Kauri is committed to protecting and respecting your privacy and will comply with all applicable data protection laws in all our dealings with your personal data.

As data controllers, we want you to feel both informed and empowered when it comes to the handling and usage of your personal information. In this privacy statement, we explain how and why we collect and use personal data, which is information relating to an identified or identifiable living person. We will only use your personal information lawfully in accordance with the General Data Protection Regulation 2018 ('GDPR').

If you have any questions about our Privacy and Cookie Policy, please do get in contact by calling 0800 048 5689 or send an email to info@signaturekauri.com.

We process personal data for a variety of reasons, with each means of collection, lawful basis of processing, use, disclosure, and retention periods set out on a situational basis.

When you visit our site, we collect anonymous data from our cookies. This means we can see number of users, page views and visits within a selected timeframe, but we cannot link this information back to you as an individual.

What information do we collect?

We may collect and process the following data about you:

Information about you, such as your name, your business name, telephone number and email address;
Additional information that is provided by you filling in forms on our websites or at exhibitions/events. This includes information provided at the time of registering to use our site, subscribing to our services, posting material, or requesting further services or information;
If you contact us, we may keep a record of that correspondence;
Details of transactions you carry out through our site and of the fulfilment of your orders;
Details of your visits to our websites and emails received including, but not limited to, traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise.

How do we collect your information?

There are a couple of ways that we collect your information. Depending on how you use our site and what for, we collect your information using the following methods:

1. When you directly give it to us ("Directly Provided Data")

This includes when you sign up to download or receive something from us, sign up to one of our competitions, or place an order with us.

2. When our system collects data as you use our website ("System Collected Data")

Typical of many websites, when you visit our website certain information automatically gets created and recorded by IT systems necessary to operate the site. This can be broken down into:

Cookies. When you visit our site a small text file called a 'cookie' is downloaded onto your PC. The next time you visit our site, your computer will check to see if it has a cookie that is relevant and then sends the information contained in that cookie back to the site. This lets us know if you're a new or returning visitor and what items you've viewed.
Devices. The type of device you're using to access our site will also be recorded, such as what type of device it is, what operating system you're using, what your device settings are, and potentially why a crash has happened.

Why do we collect your information and personal data?

We process personal information for certain legitimate business purposes, which include some or all of the following:

To carry out our obligations arising from any contracts entered into between you and us;
To allow you to participate in interactive features of our service, when you choose to do so;
To notify you about any changes to our service;
To identify and prevent fraud;
To enhance the security of our network and information systems;
To better understand how people interact with our websites;
To communicate with you about offers, products, services and other information that we believe may be helpful to you.

Whenever we process data we will ensure that we always keep your personal data rights in high regard and take full account of these rights.

None of your personal details will ever be passed to any third parties or shared with companies or people outside of 91D Ltd trading as Signature Kauri and our associated businesses.

Who do we share your information with?

Core Service Providers
We share your personal information externally with our core service providers when required for our business to function. This includes our delivery partners and our third-party payment provider who carries out transactions and fraud protection.

Third Parties
We may also share your information such as your browsing behaviour with external partners when we have your consent to do so. This includes accepting the use of cookies on our website.

For how long do we store your personal data?

We will only retain your personal data for as long as we believe it is up-to-date. If you want us to remove your data from our records, then we will do so. All you have to do is ask. You can do so by sending an email to: info@signaturekauri.com.

What controls do you have over your data?

You have the right to:

Request to see the personal data we hold about you;
Request that we correct any inaccuracies in the personal data that we hold on you;
Request to have your personally identifiable data deleted from our database and/or to stop receiving communications from us;
Object to our processing of your personal data if we are relying on legitimate interest as the lawful ground for processing.

If you wish to talk to us about any of the above, please drop us an email at info@signaturekauri.com or call 0800 048 5689.

Contact Us

Have a question? You can get in touch with us by sending an email to info@signaturekauri.com or you can call 0800 048 5689.